Data Matching Can Improve Program Delivery

Mar 14, 2011

Elizabeth Lower-Basch, senior policy analyst at CLASP, testified Thursday, March 10, during the House Ways and Means Subcommittee on Human Resources Hearing on Use of Data Matching to Improve Customer Service, Program Integrity, and Taxpayer Savings.

The hearing comes as lawmakers explore how to reducing error rates and fraud in human service programs to save taxpayer funds and preserve funding for those who are eligible. One of the ways to do so is through data matching, which means one program shares information it collects with other programs.

Ms. Lower-Basch discussed how programs can use data matching proactively to reduce errors and make sure eligible people are getting receiving benefits.  She also highlighted the need for due process protections and recognition of income variation in data matching efforts.

Read Ms. Lower-Basch's written testimony.

Watch a video of the hearing. Ms. Lower-Basch's testimony begins at minute 25.

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