A National Repository of Resources on Job Scheduling Policy
Particularly in lower-wage jobs, unpredictable and unstable schedules are becoming the norm. This means that many workers receive their schedules at the last minute, days or hours before they are to work; have little input into their schedules; the timing of their shifts fluctuates from week-to-week; and the number of hours they receive (along with their paychecks) rises and falls unexpectedly. Many workers are juggling the demands of their jobs while also caring for families, working in second jobs, and going to school. For these workers, volatile scheduling practices make maintaining an already delicate balance of work, family, education, and more, nearly impossible. Their challenges have ripple effects, touching children, communities, and the economy.
This page is a national repository of resources related to scheduling issues, including the latest scheduling policy news, research, and legislative developments. To add your resources, please send us an email.
- News and Blogs
- Frustrated Employees Say Starbucks Still Needs to Improve Horrible Work Schedules
By Clint Rainey, Grub Street (November 13, 2015)
- Kmart Workers Wait to Find Out Their Thanksgiving Work Schedules
By Laura Clawson, Daily Kos (November 12, 2015)
- How Working Women Can Fight the Status Quo
By Liz Shuler, New Republic (November 2, 2015)
- Urban Outfitters Ends On-Call Shifts at All Stores
By Daphne Howland, Retail Dive (October 29, 2015)
- The End of On-Call Scheduling?
By Bourree Lam, The Atlantic (October 23, 2015)
- J. Crew Ends On-Call Scheduling
By Michael Virtanen, Times Union (October 23, 2015)
- The Rise and Fall of Minneapolis' Working Families Agenda
By Peter Callaghan, Minneapolis Post (October 19, 2015)
- Two Big Issues Facing Working Americans: Overtime Pay and On-Call Scheduling
By Tom Cruser and Ann Lopez, WSHU Public Radio Group (October 12, 2015)
- Urban Outfitters is Ending On-Call and Last-Minute Scheduling
By Bruce Covert, ThinkProgress (October 7, 2015)
- Minneapolis Fair Scheduling Ordinance Would Be the Most Sweeping in the Country
By Peter Callaghan, MinnPost (October 7, 2015) [Minneapolis]
- Unpredictable Work Schedules: As Companies Shave Costs with Just-In-Time Scheduling, Workers, Regulators Fight Back
By Cole Strangler, International Business Times (October 6, 2015)
- After Restaurants' Concern, Minneapolisy Changes Fair Scheduling Proposals
By Adam Uren, Bring Me the News (October 6, 2015) [Minneapolis]
- Minneapolis weighs sweeping new rules for sick time, work schedules
By Erin Golden, Star Tribune (October 5, 2015) [Minneapolis]
- City Weighs Scheduling Rules
By Keith Min, MN Daily (October 1, 2015) [Minneapolis]
- Starbucks Falls Short After Pledging Better Labor Practices
By Noam Scheiber, The New York Times (September 23, 2015)
- How Erratic Schedules Hurt Low-Wage Workers
By Alexia Elejalde-Ruiz, The Chicago Tribune (September 22, 2015)
- Minneapolis City Council Seeks Public Comments on Working Family Policies
By Barb Kucera, Workday Minnesota (September 15, 2015) [Minneapolis]
- Bath & Body Works To End On-Call Scheduling
By Lauren Weber, The Wall Street Journal (September 8, 2015)
- Minneapolis Can Ease Workplace Disparities By Lifting Workplace Standards
By Rod Adams and Lucilia Dominguez, Minneapolis Post (September 4, 2015) [Minneapolis]
- Who's Time Is It?
By Heather Boushey, The Hill (September 4, 2015)
- Bill Would Make Maryland Employers Set Work Schedules Earlier
By Matt Bush, WAMU 88.5 (September 3, 2015) [Maryland]
- Making America Work for Working People
By Sarita Gupta, Floyd County Times (September 3, 2015)
- How Can America Fight Unfair Work Schedules? Reader Q&A
By the Editors, The New York Times (September 1, 2015)
- When Bosses Schedule Hours That Just Don't Work
By the Editorial Board, The New York Times (September 1, 2015)
- Attorney General Gets Retailers to Back Off Last-Minute Worker Scheduling
By Brian Nearning, Times Union (August 27, 2015) [NYC]
- Kronos Shift Scheduling Software a Grind for Starbucks Worker
By Dan Ring, Tech Target (August 27, 2015)
- GAP Says It Will Phase Out On-Call Scheduling of Employees
By Rachel Abrams, The New York Times (August 26, 2015)
- Advocates Keep Fighting for Workweek Fairness
By Malcolm Burnley, Next City (August 25, 2015)
- I Often Can't Afford Groceries Because of Volatile Work Schedules at Gap
By RL Stephens II, The Guardian (August 17, 2015)
- Why Erratic Schedules Are One of the Worst Parts of Low-Wage Work
By Timothy B. Lee, Vox (August 17, 2015)
- Here's Why American Women Are Working Themselves to Death - And Why They Should Stop
By Kali Holloway, Raw Story (August 12, 2015)
- The Perils of Ever-Changing Work Schedules Extend to Children's Well-Being
By Noam Scheiber, The New York Times (August 12, 2015)
- Unpredictable Work Hours, Chaotic Life
By Teresa Tritch, The New York Times (August 10, 2015)
- Fair Schedules a Good Deal for Employees and This Small Business
By Michael McIntee, The Uptake (August 9, 2015)
- Abercrombie & Fitch to End On-Call Shifts for Workers
By Hiroko Tabuchi, New York Times (August 7, 2015)
- Abercrombie Promises To End Controversial "On Call" Scheduling
By Sapna Maheshwari, Buzzfeed News (August 6, 2015)
- Fair Workweek Act May Take Petition Track
By Dan McKay, Albuquerque Journal (August 6, 2015)
- The Surprising Number of Parents Scaling Back at Work to Care for Kids
By Danielle Paquette and Peyton M. Craighill, The Washington Post (August 6, 2015)
- Niagara County Social Services Workers Protest Work Schedule
By Thomas J. Prohaska, Buffalo News (August 5, 2015)
- Poll from same group sponsoring Fair Workweek Act shows community support
By Stuart Dyson, KOB News (July 30, 2015)
- Scheduling: How Employers Throw Working Women Under the Bus
By Caroline Fredrickson, Huffington Post (July 29, 2015)
- Minneapolis survey finds several concerns with hourly schedules
By Grace Webb, Connect Business Magazine (July 27, 2015)
- 80 Hour Weeks, A Slashed Thumb, And Working Life At Old Country Buffet
By Michael Rietmulder, City Pages (July 23, 2015)
- Work Advice: Retailer's "Flexible Scheduling" Leaves Employee In Knots
By Karla Miller, Washington Post (July 23, 2015)
- Jeb And Hillary's Opportunity On Workweek Fairness
By Carrie Gleason, The Hill (July 22, 2015)
- Work Schedules: The False Tradeoff Between Fair And Productive
By Ethan Bernstein, Roll Call (July 22, 2015)
- The Balancing Act: Lawmakers Look at Helping Make Jobs More Family Friendly
By Jake Grovum, The Ledger (July 22, 2015)
- Warren Hears Workers' Take On Inflexible Schedules
By Andy Metzger, Wicked Local Norton (July 21, 2015)
- Bills Seek More Stable Hours For Low-Paid Workers
By Katie Johnston, The Boston Globe (July 20, 2015)
- Work Schedules Should Create Consistency, Not Chaos
By Michael Wasser, The Hill (July 20, 2015)
- Low-Wage Houry Workers Face Scheduling Crisis
By Bill Sorem, The Uptake (July 19, 2015)
- America's New Child Care Crisis: Parents' Hours
By Aimee Picchi, CBS News (July 17, 2015)
- Reforms To "Just-In-Time" Scheduling Practices Now Before Congress
By Bridget Ansel, Washington Center for Equitable Growth (July 16, 2015)
- Warren: Workers Deserve Stronger Say In Work Schedule
By Peter Urban, Herald News (July 16, 2015)
- Democrats Unveil Schedules That Work Act
Politico (July 15, 2015)
- Democrats Unveil Measure to Address Unfair Scheduling Practices
By Rebecca Shabad, The Hill (July 15, 2015)
- Bill Would Address Volatile Job Scheduling Practices
By Liz Ben-Ishai, CLASP (July 15, 2015)
- Bill Filed to End Unpredictable Work Schedules
By Marie Szaniszlo, The Boston Herald (July 15, 2015)
- Why Lawmakers Introduce Bills That Are Doomed To Fail
By Lydia DePillis, The Washington Post (July 15, 2015)
- Victoria's Secret Is Getting Rid Of On-Call Scheduling In Stores
By Sapna Maheshwari, Buzzfeed News (June 29, 2015)
- Spreading Eastward?
By Andrew McIlvaine, Human Resource Executive Online (June 25, 2015)
- Fair Workweek Act Will Benefit ABQ Economy
By Isaac Benton and Klarissa Pena, NM Political Report (June 22, 2015)
- DC Workers Have Too Few Hours, Too Little Notice
By Liz Ben-Ishai, CLASP (June 22, 2015)
- The insidious corporate ploy crippling American labor
By Nicole Charky, Salon (June 13, 2015)
- Workers’ schedules could be the next labor fight in the D.C. Council
By Perry Stein, Washington Post (June 12, 2015)
- Researchers: Five ignored factors affect outcomes for poor children
By Lyndsey Layton, Washington Post (June 10, 2015)
- Making Victoria's Secret Pay for Keeping Staff On Call
By Sapna Maheshwari and Cora Lewis, Buzfeed (June 2, 2015)
- When 'flexible' schedule means unpredictability
By Renee Loth, The Boston Globe (May 28, 2015)
- Deal on sick leave law may be close in Salem
By Saul Hubbard, The Register-Guard (May 27, 2015)
- Irregular Work Schedules Have the Biggest Impact on Women
By Laura Bliss, The Atlantic (May 20, 2015)
- Report: Women unduly harmed by unpredictable scheduling
By Ned Resnikoff, Al Jazeera America (May 12, 2015)
- Weinberg To Introduce 'Supporting NJ Families' Bill Package
By Staff, The Bergen Dispatch (May 12, 2015)
- The next labor fight is over when you work, not how much you make
By Lydia DePillis, The Washington Post (May 08, 2015)
- San Francisco becomes first U.S. city to end erratic scheduling
By Sara Mojtehedzadeh, The Toronto Star (May 03, 2015)
- ‘Wild West’ scheduling holds millions of Ontario workers hostage
By Sara Mojtehedzadeh, The Toronto Star (May 03, 2015)
- More Hours, Please: "Involuntary" Part-Time Employment in North Carolina
By Andrew Gross, NC Labor and Economic Analysis (April, 2015)
- "Want a Steady Income? There’s an App for That"
By Anand Giridharadas, The New York Times Magazine (April 29, 2015)
- "Employers oppose Maine ‘retail workers bill of rights’"
By Mal Leary, Bangor Daily News (April 27, 2015)
- "Irregular work schedules: efficient for employers, but tough for workers"
By Ann Belser, Pittsburg Post-Gazette (April 26, 2015)
- "Have We Seen the End of the 8-Hour Day?"
By Nathan Schneider, The Nation (April 22, 2015)
- "State Senator Pushing Bill to Regulate Unpredictable Work Schedules"
By Ross Barkan, The Observer (April 22, 2015)
- "Editorial: What's my work schedule? Employees deserve an earlier answer"
By The Times Editorial Board, Los Angeles Times (April 21, 2015)
- "How the New Flexible Economy is Making Workers’ Lives Hell"
By Robert Reich, Robertreich.org (April 20, 2015)
- "How part-time work could affect your next parent-teacher conference"
By JJ Feinauer, The Deseret News National (April 15, 2015)
- "Low-Wage Workers Deserve Predictable Work Schedules"
By Danny Vinik, The New Republic (April 14, 2015)
- "Retailers Are Under Fire for Work Schedules"
By Lauren Weber, The Wall Street Journal (April 12, 2015)
- "Attorney General Eric Schneiderman targets national retailers for 'on-call' scheduling practice"
By Matthew Hamilton, Albany Times Union (April 12, 2015)
- "The ‘flexibility’ misnomer"
By Judith Warner, Policy Network Observatory (April 9, 2015)
- "New Fact Sheet Outlines the Latest Legislative Developments in the Movement for Fair Work Schedules"
By Elizabeth Johnston, National Women's Law Center(April 08, 2015)
- "Unions, CalChamber square off over bill requiring notice for shift changes"
By Allen Young, Sacramento Business Journal (April 6, 2015)
- "Hodges: Minneapolis must do more to help all"
By Curtis Gilbert, MPR News (April 2, 2015)
- "CA bills target gender pay gaps, child care"
By Melody Gutierrez, SFGate (March 24, 2015)
- "Fair scheduling is about respect"
By Derek Dutch, The Baltimore Sun (March 23, 2015)
- "Serious scheduling"
Marilyn Kennedy Melia, NWI Times (March 22, 2015)
- "Chaotic Work Schedule Is the Greatest Challenge for the Community College Student, Not Tuition"
Ali Hangan, OpEd News (March 20, 2015)
- "Democrats Want To Guarantee Your Right To Seek A Flexible Work Schedule"
Dave Jamieson, Huffington Post (March 18, 2015)
- "Retail Workers Testify for Maryland Fair Scheduling Act"
UFCW(March 16, 2015)
- "New Data Prompts Bills That Call for Job Equity for Maryland's 1.3 Million Hourly Workers"
By Grace Toohey, Capital News Service (March 10, 2015)
- "Stand-by Scheduling Creates Problems for Many Workers"
Barb Kucera, Twin Cities Daily Planet (March 1, 2015)
- "Is Labor Scheduling Too Erratic"
Tom Ryan, Retail Wire (Feb 25, 2015)
- "'Facebook Bus Drivers Unanimously Approve Union"
Greg Baumann, Silicon Valley Business Journal (Feb 22, 2015)
- "'Clopen' Bill Combats Back to Back Work Shifts"
Ted Haller, Fox9 Minneapolis (Feb 22, 2015)
- "In Service Sector, No Rest for the Working"
Steven Greenhouse, New York Times (Feb 21, 2015)
- "Walmart's Other Promise to Workers: Better Schedules"
Katie Lobosco, WMUR9 (Feb 19, 2015)
- "Walmart to Raise Pay for 500,000 Workers"
Sarah Halzak, Washington Post (Feb 19, 2015)
- "Robert Reich: The sharing economy is hurtling us backwards"
Robert Reich, Salon (Feb 4, 2015)
- "The New Economy: Always On Call But Hardly Working"
Andrea Riquier, Investor's Business Daily(Feb 9, 2015)
- "Do Workers Want Flexibility? Depends on How You Define It."
Lydia DePillis, Washington Post (Jan 6, 2015)
- "Predictable Scheduling Makes a Difference - For Business Owners"
Jen Piallat, San Francisco Chronicle (Jan 6, 2015)
- "San Francisco’s New Employee Scheduling Law a Bellwether for Retail, Other Industries "
Rhonda Smith, Bloomberg BNA (Jan 5, 2015)
- "Dayforce Human Capital Management Delivers Hourly Employee Engagement With Schedule Predictability & Fairness"
Ceridian, MarketWatch (Jan 5, 2015)
- To see news and blogs from 2013-2014, click here
- Video and Audio Content
- Job Schedules & Public Policy in 2015 and 2016
- Job Schedules & Public Benefits
- Fair Schedules A Good Deal for Employees and This Small Business
- Senator Elizabeth Warren Introduces the Schedules That Work Act
- Liz Ben-Ishai Talks Business Benefits of Predictable Work Schedules
Big Fat Greek Lie, (July 2015).
- Employer Voice On The Schedules That Work Act: Tony Dundas Lucca
CLASP, (July 2015).
- New Political Debates Brewing Over Worker Schedules
WAMU 88.5, (May 2015).
- "Job Schedules & Scheduling Software Conference Call"
- (May 21, 2015).
- "Job Schedules & Quality in Workforce Development Conference Call"
(March 19, 2015).
- Dr. Shirley Weber Talks Schedule Fairness
- Schedule Fairness Blog , (April 2015).
- CBS This Morning: Unpredictable Work Schedules
CBS , (February 2015).
- Webinar:"Today's Schedules for Today's Workforce: Hourly Employees and Work-Life Fit"
Women's Bureau , (October 2014).
- "Why Our Part Time Economy is in Crisis"
HuffPost Live, (September 30, 2014).
- "Job Schedules:Policy and Advocacy Strategies Conference Call"
(September 17, 2014).
- "Job Schedules:The Facts Conference Call"
(September 17, 2014).
- "Senator Warren Asks NRLB Nominee Sharon Block about Work Scheduling"
(September 9, 2014).
- "More Part-time Workers Suffer Instability, Long Hours to Make Ends Meet"
PBS, (September 1, 2014).
- "Scheduling Software Is Ruining Workers' Lives"
Huffington Post Live, (August 20, 2014).
- Worker' Accounts of the Fallout from Difficult Scheduling Practices
National Women's Law Center (2015)
- Worker Stories from News Outlets
- The Child Care and Development Block Grant Law: What It Means For Parents in Low-Wage Jobs
CLASP and National Women's Law Center, National Webinar (July 21, 2015)
- Could We Improve Worker Well Being With Scheduling Reforms? Evidence from Research About Irregular / On-Call Work Schedules and their Effects on Workers, from the General Social Survey
By Lonnie Golden, Penn State Abington, at the Congressional Forum on Irregular Work Schedules, U.S. House Committee on Education and Workforce (June 2015)